Privacy Policy

1. Introduction

JZBRAIN ("we", "us", or "our") operates the website www.jzbrainglobal.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, submit a contact form, register for warranty services, or interact with us in any way.

By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Contact Form: Name, email address, subject, and message content when you submit our contact form.
• Warranty Registration: Name, email address, order number, ASIN, product name, purchase date, and marketing preferences when you register a product for extended warranty.

2.2 Automatically Collected Information

• Log Data: Your browser type, IP address, pages visited, time and date of visit, and other diagnostic data.
• Cookies: We use essential cookies required for the Site to function properly (e.g., CSRF protection). We do not use advertising or tracking cookies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support.
• Process and confirm warranty registrations.
• Send warranty confirmation emails to the email address you provide.
• Improve and maintain our Site.
• Send occasional product updates or promotional communications, only if you have opted in during warranty registration.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: We use trusted third-party email services to send transactional emails such as warranty confirmations and account verification codes.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. Contact form submissions and warranty registrations are stored in our database and retained for the duration of the warranty period plus a reasonable additional period.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encrypted email transmission (SSL/TLS), secure database storage, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Third-Party Links

Our Site may contain links to third-party websites, including Amazon.com, where our products are sold. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for marketing communications at any time.
• Request a copy of the data we hold about you.

To exercise these rights, please contact us at info@jzbrainglobal.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the new policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@jzbrainglobal.com
• Website: Contact Form