Warranty

At JZBRAIN , we highly value customer satisfaction and are dedicated to providing exceptional after-sales support.

To ensure you feel confident and content with our products, we offer the following after-sales advantages:

• Complimentary Shipping: All shipping costs are on us, ensuring you don’t have to worry about any additional expenses.
• 30-Day Return Policy: If you are not completely satisfied with your purchase, you can return it within 30 days of receipt, no questions asked.
• 24/7 After-Sales Support: Our customer service team is available around the clock, seven days a week, to promptly address and resolve any inquiries or issues you may have.
• Immediate Assistance for Product Issues: Should any problems arise with your product, please contact us immediately. We are committed to providing swift and effective solutions.

Product warranty policy：

• Faucet Base: The faucet base is covered under a five-year warrantyensuring long-lasting performance and durability for your faucet.
• Other Faucet Accessories: Accessories such as the sprayer and bent pipe are covered under a six-month warranty. This warranty addresses any defects or malfunctions in these components within the specified period.
• Air Cushion Machine: Our Air Cushion Machine, are backed by a one-year warranty, equivalent to 12 months, providing assurance of itsquality and reliability.

Please note that consumable items such as Air Cushion Film are notcovered under warranty. These consumables can be purchased separately as needed.

Please note, the above commitments are applicable only to products that have not been damaged due to human actions. We pledge to protect your interests under the warranty conditions and ensure that you receive the best experience with our products.